Privacy Policy

Your privacy is important to us. This policy outlines how Quantum Flarevion Architecture collects, uses, and protects your personal information.

Committed to protecting your data and privacy
Privacy and Security
Last Updated: December 2024

Information We Collect

At Quantum Flarevion Architecture, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when requesting our architectural design services.
  • Project Information: Details about your construction or design project, including property specifications, budget requirements, and design preferences.
  • Website Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
  • Communication Records: Records of correspondence, consultations, and project discussions for our architectural and planning services.

How We Use Your Information

We use the collected information for the following purposes:

  • Providing architectural design and planning services
  • Developing sustainable building solutions tailored to your needs
  • Interior space optimization and design consultations
  • Project management and construction administration
  • Creating and managing Building Information Modeling (BIM) data
  • Communicating about project progress and updates
  • Improving our services and website functionality
  • Complying with legal and regulatory requirements

Information Sharing

Quantum Flarevion Architecture does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With contractors, engineers, and consultants who assist in delivering our architectural services
  • Legal Requirements: When required by law, court order, or government regulation
  • Project Collaborators: With relevant parties involved in your construction or design project, as necessary for project completion
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data encryption for sensitive information
  • Regular security assessments and updates
  • Restricted access to personal information on a need-to-know basis
  • Secure storage of physical and digital project documents
  • Regular backup and recovery procedures

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. For architectural projects, we typically retain project information for:

  • Active projects: Duration of the project plus 7 years
  • Completed projects: 10 years from project completion
  • Marketing communications: Until you opt out or withdraw consent
  • Website analytics: Up to 2 years

Your Rights

Under Canadian privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal requirements)
  • Withdraw consent for processing your information
  • File a complaint with the appropriate privacy authority
  • Request information about how we use and share your data

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Types of cookies we use include:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand website usage and improve our services
  • Functional Cookies: Remember your preferences and settings

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications for significant changes
  • Updating the "Last Updated" date at the top of this policy

We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions About This Policy?

If you have any questions about this privacy policy or how we handle your personal information, please don't hesitate to contact us.